Yes, we send technician for repairing any problems appear in the products after sale, no matter the cause of the problem, or the purchase date.

  • No repair or visit cost if:
  1. If the problem caused by manufacturing defect, and reported within 14 days.
  2. In case of products that need assembly or installation, and it is made by our team.
  • You pay the visit cost only if:
  1. The problem is not manufacturing defect, or the product wasn’t installed by our team.
  2. The problem doesn’t need any repair parts, only needs the technician involved.
  3. The visit cost is actually, the shipping cost in usual order delivery, depending on your location.
  • You pay all the fees if:
  1. The problem is not manufacturing defect, or the product wasn’t installed by our team.
  2. You need repair parts,  you’ll pay for it and for the visit.